Questions

Is Hale right for your family?

Straight answers about what Hale does, what it costs and how your family’s data is handled.

Getting started

What is Hale?

A planner for your kids’ year that lives in your texts. It finds what’s on near you, watches for spots, reminds you before sign-ups and asks how it went. It answers any other question you send it, too.

Who is Hale for?

Parents and caregivers with kids from newborn to 18, plus the co-parents and other parents they plan with.

Where does Hale work?

In the US and Canada. Hale works by iMessage and regular text on a US or Canadian phone number.

How do I start?

Text the number. Hale asks where you are and how old the kids are, then shows you what’s on this week. Anything else it asks for later, only when it needs it. Hale never texts a number that hasn’t texted it first.

Do I need an app or an account?

No. Hale works in iMessage and regular texts. The website is only there if you want to look back at what Hale has sent.

Group chats

Can Hale join our group chat?

Yes. Start a group with Hale and whoever shares the load: your co-parent, the carpool, other parents from the class. Ask in the chat and Hale answers there.

What does Hale do in a group?

Finds a plan when someone asks, keeps track of who’s in and who’s driving, and reminds the right person the night before. Otherwise it stays quiet.

What do other parents in the group see?

Only what’s said in that chat. Nothing from your own calendar, inbox or 1:1 texts with Hale shows up in a group.

Is my co-parent free?

Always. Same plan, same reminders, on their own phone.

What Hale does

Does Hale book or register for me?

Yes, when you say yes. Hale finds the class, watches for spots and texts you before sign-ups open. Say yes and it signs your kid up, then hands you the payment step. You always pay yourself.

What does Hale find?

Swim, camps, drop-ins, library programs, rec classes and things to do this weekend, picked for your kids’ ages and where you live. Every find comes with the page it came from.

Can I ask it other things?

Anything. Sleep, a rainy-day idea, what’s open Monday. Hale looks it up live and answers in a line or two.

How often will Hale text me?

Only when there’s a reason: a heads-up before sign-ups, the link the night before, a question after the first class.

Will Hale tell me if a class is any good?

Not yet. Today Hale asks how it went, and uses your answer to pick what to send you next.

Cost

Is it free?

Yes. Hale is free, with unlimited chat. Families who join now get every feature free until paid plans start.

What do paid plans cost?

Free is $0 with unlimited chat. Plus is $19 CAD or $15 USD a month ($159 CAD or $129 USD a year). Max is $39 CAD or $29 USD a month ($329 CAD or $259 USD a year). Families who join now get every feature free until paid plans start.

See Plus and Max pricing.

Privacy and safety

What happens to our data?

It’s never sold or used for ads. Reply STOP and the texts stop. Our privacy policy covers what Hale keeps and why, and how to have it deleted.

Is Hale a person?

No, and it never pretends to be. Hale is built by Village Hale Technologies Inc., a small parent-founded company. Write to aloha@villagehale.com and a real person reads it.

Is Hale official?

Hale is independent. It isn’t run by a centre, a town, a region or a province. Every date it sends comes with the source page, and if the two ever disagree, the source page wins.

Still wondering? Just ask.

Text Hale your question. It answers in a line or two, the same minute.

Free. You text first; standard message rates apply, reply STOP any time.

Is Hale free, private, and right for your family? · Hale